Up! Service Network's Video Chat Feature Saves Time, Money
The Up! Service Network’s new video chat feature helps service providers give guidance on how to make repairs and provide diagnostics remotely.
The Up! Service Network has launched a video chat feature to its solution-based service network. Up! Video Chat expands communication between the service requester and the service provider, helping to save both time and cost, according to the company. This feature helps service providers to give guidance on how to make repairs and provide diagnostics remotely.
Video Chat can help refine the estimating process through the enhancement of a virtual visit. Users can show a service provider a problem in real-time on their phone or tablet as they review repair options. The video chat can easily switch from a horizontal to a vertical view, enabling the requester to get into the machine and move around to get the view the service provider needs. Service providers can also begin repair virtually, or develop more accurate estimates in terms of both cost and time.
The feature is available on desktop, tablet and mobile devices. It is compatible across platforms including Android, Apple and on desktops via the website.
Related Content
-
Fearless Five-Axis Programming Fosters Shop Growth
Reinvestment in automation has spurred KCS Advanced Machining Service’s growth from prototyping to low-and mid-volume parts. The key to its success? A young staff of talented programmers.
-
When Handing Down the Family Machine Shop is as Complex as a Swiss-Turned Part
The transition into Swiss-type machining at Deking Screw Products required more than just a shift in production operations. It required a new mindset and a new way of running the family-owned business. Hardest of all, it required that one generation let go, and allow a new one to step in.
-
Automated CAM Programming – Is Your Software Really Delivering?
A look at the latest automation tools in Autodesk Fusion 360 software and how forward-thinking machine shops and manufacturing departments are using them to slash delivery times and win more business.
