Manufacturing News of Note: August 2017
Extended technical support hours, upcoming user group meetings, the start of a manufacturing student aid foundation, and other industry news.
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Autodesk, Inc.
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Takumi USA
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Hwacheon Machinery America, Inc.
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Mitsubishi Electric Automation now offers 24/7 technical support for its CNCs and robots.
Mitsubishi Electric Automation Inc. (Vernon Hills, Illinois) has extended its service hours to provide customers with 24/7 technical support. These extended hours will be available through U.S. phone support for CNC machines and robots. The extended service hours are intended for emergencies that could result in costly downtime.
“Providing technical support beyond our normal operating hours allows us to respond quickly to unexpected breakdowns that occur during second- or third-shift operations, or even on weekends or holidays,” says Bryan Henderson, national service manager. “Our customers are under increasing competitive pressures to run their operations 24/7. We want to accommodate them during after-hours emergency situations, thus limiting the delays that can result from these unexpected breakdowns.”
Here is more news to note:
- Autodesk to Host User Group Meetings Introducing 2018 Software Versions – The meetings introducing the new releases of FeatureCAM, PartMaker and PowerMill mark the one-year anniversary of Delcam’s integration into Autodesk.
- Foundation Forms to Provide Financial Aid to Regional Manufacturing Students – The LANTMA Foundation was started by three Southern California manufacturers.
- Doosan Partners with 5ME to Offer Cryogenic Machining Options – Doosan will sponsor an open house event at 5ME’s Michigan tech center later in 2017 to demonstrate cryogenic machining on its machine tools.
- Camfil Appoints Executive for Air Pollution Control Global Business Unit – Alain Bérard has been with the company for 21 years.
