Digital Offerings Command Digital Presentations
An online portal and other digital solutions have been designed to enable machine shops to better manage their machine tool accessories.
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Hwacheon Machinery America, Inc.
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LNS North America continues to expand its digital offerings to meet the diverse needs of its customers. Source: LNS North America
LNS North America, which offers bar feeders, chip conveyors, coolant management, air filtration equipment and work support systems for CNC fixed- and sliding-headstock lathes, continues to expand its digital offerings to meet the diverse needs of its customers.
A prime example is the MyLNS customer portal, an online tool designed to offer users with easy access to information and support. Customers can manage their orders, invoices and LNS equipment as well as open a service ticket and obtain technical and troubleshooting information. Additionally, it will soon feature a chatbot in early development that leverages artificial intelligence to assist customers in troubleshooting issues.
The portal showcases the company’s AFS Connectivity technology, integrating air filtration systems with real-time monitoring for swift filter performance assessments and scheduling. This technology enhances facility cleanliness and air quality, as highlighted in the new HM2 air filtration system. The HM2 model is said to efficiently address emulsion mist, integrate with LNS high-pressure coolant systems and ensure easy maintenance.
Attendees can experience the MyLNS portal on televisions located throughout the booth and learn more about it with company representatives who have the portal available on tablets.
